Orders are processed and prepared for shipment within 1–3 business days. During high-demand periods (sales, holidays) processing may take slightly longer — we'll notify you if there's a significant delay.

Delivery times vary by destination and typically range from 7–30 business days from the date your order ships. We work with global fulfillment partners, so total delivery time (processing + shipping) will not exceed 30 business days under normal circumstances.

Once your order ships, you'll receive a confirmation email with a tracking number and link. Please allow 2–5 days after shipment for tracking information to update, as it can take time for carriers to scan the package.

Depending on your country, customs duties, taxes, or import fees may apply and are the responsibility of the customer. These are not included in your order total or shipping cost, as they're determined by your local customs office.

Occasionally, factors like customs inspections, peak shipping seasons, extreme weather, or carrier delays can push delivery beyond the estimated window. If your order hasn't arrived within 30 business days of shipping, please contact us and we'll investigate right away.

Shipping costs are calculated at checkout based on your location, order weight, and chosen shipping method. Any applicable free-shipping thresholds or promotions will also be reflected there.